Privacy Policy
Effective Date: April 1, 2026
1. Introduction
CoPoint, LLC ("CoPoint AI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose information when you visit copointai.com (the "Site") or engage with our services.
2. Information We Collect
We may collect the following types of information:
Information You Provide
- Name, email address, phone number, and company name submitted through our contact form
- Any additional information you choose to include in messages to us
Information Collected Automatically
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with you about our services
- Improve and optimize the Site and user experience
- Analyze usage trends and Site performance
- Comply with legal obligations and enforce our terms
- Protect against fraudulent or unauthorized activity
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who assist in operating the Site, conducting business, or servicing you (e.g., email delivery, analytics, hosting)
- Legal authorities when required by law, regulation, or legal process, or to protect our rights, safety, or property
- Business transfers in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@copointai.com.
7. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States and India. These countries may have data protection laws that differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to these countries.
9. Children's Privacy
The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.
11. Contact
If you have questions or concerns about this Privacy Policy, please contact us at info@copointai.com.
CoPoint, LLC
5646 Milton St. Suite 231
Dallas, TX 75206